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Verification flows

Build configurable journeys to get your users verified

Jaye Hackett avatar
Written by Jaye Hackett
Updated this week

The core feature of Vouchsafe is the verification flow.

It is a customisable set of steps that:

  • collects and validates evidence from your end user

  • runs background checks on that evidence and returns a result

You can make as many verification flows as you like for different business purposes.

For example, a financial services firm might have a standard KYC/AML flow, and a separate "enhanced KYC" flow for higher-risk consumers.

How to make a flow

  1. Go to the Flows tab of the dashboard and hit Create a new flow

  2. Choose from the common templates, or create one from scratch

  3. Optionally, customise the evidence collected, background checks and other settings.

  4. Publish your flow and start requesting verifications by email, API or with the shareable link.

Alternatives

It's important to provide alternatives so that users can still get verified even if they don't have exactly what you expect.

For example, you could ask the user to provide a trusted referee instead of a photo ID, or link a bank account.

Both of these methods give you a similar degree of confidence that the user is who they say they are, and widen the pool of users you can accept.

Vouchsafe's templates include sensible alternatives by default, tuned to common regulatory requirements.

Always double-check whether there are specific regulatory requirements in your region.

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