The core feature of Vouchsafe is the verification flow.
It is a customisable set of steps that:
collects and validates evidence from your end user
runs background checks on that evidence and returns a result
You can make as many verification flows as you like for different business purposes.
For example, a financial services firm might have a standard KYC/AML flow, and a separate "enhanced KYC" flow for higher-risk consumers.
The more evidence a flow collects and background checks it does, the more tokens it will use.
How do you build a flow?
Go to the Flows tab of the dashboard and select Create a new flow
Choose a template or select Create your own to start from scratch. You can filter templates by industry, identity profile (M1A or M2C certified), and check type.
Configure your checks - toggle on Identity verification, Address verification and any Enrichments you need
Adjust settings in the Customise, Redirects, Send emails to user and Integrations sections as needed
Select Save changes, then start requesting verifications by email, API or shareable link
What checks can a flow include?
Flows are built around three main blocks:
Identity verification - confirms who the user is. You can enable digital ID providers, photo ID acceptance, a video selfie requirement, and referee vouching.
Address verification - confirms where the user lives, using trusted data sources. You can optionally accept a supporting document as an additional method.
Enrichments - automated background checks that run against verified data. These include Online footprint analysis, Anti money laundering, and Radar, which protects every verification and cannot be disabled.
Always double-check whether there are specific regulatory requirements in your region.
What are certified templates?
Templates are pre-configured flows built around common use cases and regulatory requirements.
When creating a new flow, you can filter templates by industry, identity profile (M1A or M2C certified), and check type. Select one as a starting point, then customise it to suit your needs.
Some templates are certified - these are built to meet the UK digital verification services trust framework and their core settings are locked to protect compliance.
You can add checks on top of a certified template, but you cannot change the locked configuration.
