You can receive email notifications whenever a verification is either completed or refused.
From the dashboard, go to Admin > Flows
Choose the verification flow you'd like notifications for
Scroll to the bottom of the inspector panel on the right side until you see Admin email notifications
Add the email address you want notifications to go to This might be the person or team managing the workflow.
Save changes
That’s it! From now on, anyone added here will get an automatic email update whenever a verification is completed or refused in that specific workflow.
💡 Note: Notifications are set per verification flow, not per user. If you’d like alerts across multiple journeys, just repeat the steps above for each one.
Still stuck? Pop us a message or email [email protected] – we’re always happy to help.