Onward links let you control where users are sent after completing a step in the Vouchsafe verification journey. You can set them in the verification flow builder.
They are optional but recommended, especially if you want to guide users back to your site or app at the right time.
When to use them
There are three types of onward link:
Type | When it is shown | Where to send them |
When a user cancels or fails | If the user cancels during the process, or there are numerous fraud signals. | Offer other ways to get verified |
When a user finishes but is not yet verified | If the user is waiting for their referee | Use this if you want to show a holding screen or let users know what happens next |
When a user is verified | This is triggered after the user passes all checks. | Ideal for sending users back into your product or unlocking access |
How to set them
In the flow builder, look for the Onward links section and paste in your chosen link(s). Each one is optional: you can set just one or all three.