đ˘ As part of our relaunched Flows experience, this article replaces "Onward links".
âFor help with the legacy flow builder, please contact [email protected].
Redirects let you control where users are sent after reaching key points in the Vouchsafe verification journey. You can set them in the verification flow builder within the Redirects section.
They are optional but recommended, especially if you want to guide users back to your site or app at the right time.
When to use them
There are three redirect types:
Type | Where it is shown | When it is shown | Where to send them |
When user cancels or fails | ⢠âLocked outâ screen | If the user cancels during the process, or there are numerous fraud signals | Offer other ways to get verified |
When user finishes but is not yet verified | ⢠"Done for now" finish screen | If the user has completed their verification and their results require additional review before verifying | Use this if you want to show a holding screen or let users know what happens next |
When user is verified | ⢠"Success" finish screen | After the user passes all checks | Ideal for sending users back into your product or unlocking access |
How do I set the redirects up?
In the flow builder, open the Redirects section and paste in your chosen URL(s). Each one is optional - you can set just one or all three.
đĄ Redirects are set per flow - if you have more than one flow, you'll need to enter these on each one.