To accept proof of address documents, enable “Accept a supporting document” in the address verification block in the flow builder.
Utility bills
Type | Extent | Comments/examples |
Home utility bills | Worldwide | Bills showing the user's current address:
|
Mobile phone statement | Worldwide |
|
Banking, credit & insurance
Type | Extent | Comments/examples |
Bank statements | Worldwide | Statements showing the account holder's details and recent transactions:
|
Insurance policy agreements | Worldwide |
|
Employment and government
Type | Extent | Comments/examples |
Pay As You Earn (PAYE) statements | UK | P45, P60, or P11B |
Payslips | Worldwide |
|
Annual pension statements | Worldwide |
|
Benefit statements or letters | UK | Universal credit, PIP award or Child benefit awards |
Health and legal notices
Type | Extent | Comments/examples |
NHS letter | UK | Hospital or GP appointment or referral letters |
HM Prison and Probation letter | UK |
|
Supported languages
Right now, Vouchsafe officially supports English, Spanish, Italian, Portuguese, French and German.
Other languages using Latin characters often still work, because names and addresses can still be recognisable no matter the language.