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How to set up webhooks

Automatically take action when something important happens inside Vouchsafe

Jaye Hackett avatar
Written by Jaye Hackett
Updated over a week ago

Webhooks let you connect Vouchsafe to other tools by sending a message when something changes, like when someone completes a verification.

For example, you can send a webhook to your CRM when a verification succeeds, so you can update the customer’s record or give them access to your service.

Setting up a webhook

You don’t need to write code to use webhooks. Just:

  1. Get a webhook URL from the tool you want to send messages to.
    Most no-code tools like Zapier can create these URLs.

  2. Paste the URL into your verification flow settings in Vouchsafe.

Events that trigger a webhook

You’ll get a message when a verification:

  • is created – the user has started the process

  • is completed – the user has finished, but results are not ready yet

  • succeeds – all checks passed

  • fails – the check was abandoned or flagged as likely fraud

Each message includes different information depending on the event.

Read more about handling webhooks in the developer docs.

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