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How to take my video selfie

Tips to help make it work first time

Jaye Hackett avatar
Written by Jaye Hackett
Updated over 3 months ago

You may be asked to take a short video selfie as part of verifying your identity, whether you’re using Vouchsafe yourself or confirming someone else’s identity.

  • Use a place with good lighting; not too dark or too bright

  • Avoid strong light behind you (like a window)

  • Hold your device in front of your face, so it nearly fills the oval

  • Keep still once the scan begins

  • Turn up your screen brightness to full

You may want to ask a friend to help you.

Why we ask for a video selfie

A video selfie helps us:

  • Make sure you’re a real person

  • Check you match the person shown on your photo ID

  • Follow regulations set by the organisation you're verifying with

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